Connectivity is central to the in-flight experience and creates opportunities for airlines to differentiate and engage with loyal customers.Neuron enables you to bring your airline, passenger portal and network performance data onto a single platform to get a 360-degree view of your in-flight entertainment and connectivity (IFEC) and insights to better understand and improve your passenger’s digital experiences.
Benchmark and monitor connectivity across your fleet to ensure your digital experiences meet passenger’s expectations.
Monitor data such as page load times, packet loss, latency and more to quickly identify and resolve potential network performance issues.
See how your IFEC performance changes over the course of a flight to identify patterns based on factors such as geography and time of day.
Correlate your digital experience metrics with NPS, profitable routes and key markets.
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