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Connectivity is central to the in-flight experience and creates opportunities for airlines to differentiate and engage with loyal customers.

Neuron enables you to bring your airline, passenger portal and network performance data onto a single platform to get a 360-degree view of your in-flight entertainment and connectivity (IFEC) and insights to better understand and improve your passenger’s digital experiences.

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Streaming Score

Benchmark and monitor connectivity across your fleet to ensure your digital experiences meet passenger’s expectations.

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Connectivity Insights

Monitor data such as page load times, packet loss, latency and more to quickly identify and resolve potential network performance issues.

In-Flight Visualizations

See how your IFEC performance changes over the course of a flight to identify patterns based on factors such as geography and time of day.

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Business and Digital Experience Insights

Correlate your digital experience metrics with NPS, profitable routes and key markets.

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